Passengers 15 and older, who do not have a student or concession card, use regular fares.

When you buy a new regular metroCARD, you pay $5 for the physical card and need to load a minimum of $5 to it before you can use it. You can recharge it in blocks of $5, up to $200.

South Australian Seniors Card members are entitled to free travel at all times. For more information please see our Seniors Card page.

You can use an Adelaide Metro concession fare if you have a:

• Australian Pensioner Concession Card
• Veteran Gold Card
• Transport Concession Card
• South Australian full-time post-secondary student ID card (as approved by the South Australian government).

Concession cards giving you free travel at all times:

• Mobility Pass
• Vision impairment Travel Pass
• Plus One FREE COMPANION or Companion card (free travel is only for the companion)
• Incapacitated Ex-service Personnel Travel Concession Card – for Department of Veterans' Affairs (DVA) clients who meet certain disability pension or impairment conditions. To apply for this card, first contact the DVA and ask them to provide you with proof/confirmation of your assessment. When you receive the document from them, contact us to apply for the card.

You must have your concession card with you whenever you are using a concession metroCARD. View examples of acceptable Adelaide Metro concession cards and acceptable regional concession cards.

When you buy a new concession metroCARD (excluding Seniors Card), you pay $3.50 for the physical card and need to load a minimum of $5 to it before you can use it. You can recharge it in blocks of $5, up to $200.

Special Hospital Workers metroCARD

Free public transport is valid for holders of a Special Hospital Workers metroCARD for travel to and from the following metropolitan hospitals only:

• Flinders Medical Centre (FMC)
• Hampstead Rehabilitation Centre (HRC)
• Lyell McEwin Hospital (LMH)
• Modbury Hospital
• Noarlunga Hospital
• The Queen Elizabeth Hospital (TQEH)
• Royal Adelaide Hospital (RAH)
• Women's and Children's Hospital (WCH)
• Repat Hospital (Repat)

All enquiries regarding this initiative should be directed to SA Health at: health.metrocardregistration@sa.gov.au

See the conditions of use for more information.

You aren't eligible for concession fares if you have a:

• Health Care Card - but you may be eligible for a Transport Concession Card
• Student card from interstate or for part-time, online or correspondence studies.

Children younger than 5 travel free when they are with a parent or carer.

Children and students aged 5 to 14 pay discounted student fares and do not need to carry student ID.

High school students aged 15 or older must carry a South Australian government-approved student ID card.

When you buy a new student metroCARD, you pay $3.50 for the physical card and need to load a minimum of $5 to it before you can use it. You can recharge it in blocks of $5, up to $200.

On weekends, South Australian school holidays and public holidays, two children under the age of 15 can travel free when they are with an adult who is using an adult Daytrip MetroTicket. Free travel for children doesn’t apply if the adult is using a regular, concession or Seniors Card metroCARD.

Peak travel is before 9am and after 3:01pm Monday-Friday, and all day Saturday.

Off-peak is between 9:01am and 3pm Monday-Friday, and all day Sunday and public holidays.

Your fare lasts for two hours from when you validate your ticket or metroCARD, unless you have unlimited daily travel on a:

• Daytrip ticket (expires 4am the day after purchase)
• Cruise ship pass
• Visitor pass (three days)
• 14-day or 28-day multi-day pass on metroCARD.

These passes are loaded to a metroCARD and give you unlimited bus, train and tram travel for either 14 or 28 days in a row. This means they are good for people who use public transport most days of the week, as they work out cheaper than normal metroCARD fares.

You can add a pass to a metroCARD

• through your online metroCARD account (if you’ve registered the card with us)
• at the InfoCentre in the Adelaide Railway Station
• at metroCARD retailers or vending machines across Adelaide
• using a vending machine on-board trains and trams
• by calling the InfoLine on 1300 311 108.

When you add a pass to a metroCARD, it will start its countdown of days the next time the card is validated. You can’t pause a 14-day or 28-day pass – it will expire after its allocated time, no matter how many times or what days of the week you validate it.

You can buy:

• metroCARDs from retailers across Adelaide
• ready-to-use metroCARDs online, and we will post it to you
• paper MetroTickets from vending machines on-board trains and trams and Adelaide Railway Station.

No. Adelaide Metro buses are cashless and you cannot purchase tickets on board. You can use a metroCARD or tap and pay with your Visa or Mastercard (or smart device).

We can only track, cancel or replace registered metroCARDs.

Contact us to cancel your registered metroCARD as soon as you notice it is missing. If you have auto recharge setup on a metroCARD, cancel that, too. Either:

• call our InfoLine on 1300 311 108
• visit us at the InfoCentre Adelaide Railway Centre.

If your registered metroCARD is lost, stolen or damaged, we can transfer any remaining balance to a different metroCARD you own, or you can buy a new metroCARD and we will transfer it to that. When you buy a new card, you may also need to pay a bit extra to top up your balance to the nearest $5.

Paper MetroTickets cannot be registered or replaced if they are lost or stolen.